At Nagarbazar.net, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return the product following the guidelines mentioned below. Please read our return policy carefully.

1. Conditions for Returns

To be eligible for a return:

• The product must be unused, undamaged, and in its original packaging.
• The return request must be made within 7 days of receiving the product.
• You must provide the original receipt or proof of purchase.

2. Return Charges

• A return charge of 120 BDT will apply for all product returns.
• This fee is applicable for covering shipping and handling costs associated with the return process.

3. Process for Returns

1. Contact Us:
   Notify us of your intent to return the product by emailing contact@nagarbazar.net or calling us at +8801334607962. Provide details of your order and the reason for the return.

2. Return Approval:
   After reviewing your request, we will approve the return if it meets the conditions mentioned above.

3. Product Pickup or Drop-off:
   We will arrange for the product pickup, or you may need to drop off the product at our designated location.

4. Refund or Exchange:
   Once we receive the returned product, it will be inspected. If approved, we will initiate the refund (excluding the return charge) or process an exchange as per your preference.

4. Items Not Eligible for Return

• Products that have been used or damaged after delivery.
• Items marked as non-returnable at the time of purchase.
• Perishable goods or items with hygiene concerns.

5. Refund Timeline

Refunds (if applicable) will be processed within 7 business days after the returned product passes inspection. Refunds will be made to your original payment method.

6. Contact Us

If you have any questions or need assistance regarding your return, feel free to contact us:

• Email: contact@nagarbazar.net
• Phone: +8801334607962